Skybags FAQ: Your Ultimate Guide

FAQ

No way José! Delivery is free of charge for all our customers, all across India. However, we do charge for international deliveries, depending on the location.

We accept payments in multiple ways. 
Credit Card -All scheduled bank credit cards.
Debit Card- All scheduled bank debit cards.
Net Banking- Every bank which has a net banking facility.
UPI- All major UPI platforms.
Mobile Wallet-  Airtel Money | PayZapp | Freecharge |Ola Money | Jio Money | Phone Pe | Paytm | Amazon Pay.

You can bank on us! We list each and every scheduled bank credit cards. Simply select your preferred option from the list in our payments page and you're good to go.

All payments are accepted through scheduled bank debit cards.

All net banking payments are processed through scheduled banks with adequate facilities.

Is Cash on Delivery available?

Our cancel-culture says all orders can be cancelled through our website. Before an invoice is generated for the product of course!

We hate to disappoint, which is why all our products can be returned as per the return policy on our website.

We want you to have the best of the best! If the product received is not as specified or up to the mark, you can return it for up to 15 days after purchasing.

Returned products that are unused and of good quality will be refunded within 15 days of receipt to the billing address.

No exchanges as per our current policy. It's all or nothing, partner.

Not at all! Get easy, hassle free pickups and returns for every Skybags purchase.

All products with manufacturing defects are eligible for returns.

While we'd love to make the return experience hassle free, we do not have such a policy.

Through RTGS / Bank Transfer as per refund request.

We'd love to hear from you!

Contact our customer care centre at 022-41724444 (Mon to Sat : 9Am – 6PM)

Or you can write to us at talk2me@skybags.co.in

Every product is different! You can find specific details from the warranty card placed inside each product and claim it accordingly.

Once the order is shipped you will receive a AWB number via email/SMS. You can track the order on the website using the AWB number.

We deliver across the country to over 17000 Plus Pin codes. Since there is a constant addition of pin codes, the exact number might vary from time to time.

The general Delivery Timelines is as below,
Within the City - 2-3 Days
Within the Region - 3-4 Days
Metro Cities - 3-5 Days
Rest of India - 4-7 Days
Special Regions - 7-9 Days